I’ve said for years – the best part of my job is meeting amazing customers. After several months of phone conversations, I got to meet in person one such remarkable customer – Mark Price at Mouser Electronics. The impetus? Mark won ScaleArc’s inaugural Uptime Hero award.
What’s an Uptime Hero? Someone who has demonstrably improved application availability for customers. Those customers could be internal or external, and the improvements could come from avoiding planned or unplanned downtime. We’re awarding one Uptime Hero each quarter – read more about the Uptime Hero program and nominate your own hero!
ScaleArc’s all about enabling zero downtime for applications in a database environment, so how could we pick just one? When a new ScaleArc sales rep reached out to Mouser to introduce himself, Mark relayed his happiness with ScaleArc because we had just enabled him to survive a full hardware failure of his primary SQL Server node with no customer interruption. Impressive!
How did he do it? He wanted to run active/active across two data centers – he’d enabled the capability at the WAN tier, the web tier, and the network layer – the database was the sticking point. ScaleArc enabled him to distribute database operations across the two data centers, with app-transparent failover and load balancing to boot.
You can check out Mark receiving his award here:
This cover picture shows the whole team – as Mark immediately pointed out, architecting and building the active/active data center implementation at Mouser took a lot of talented folks to achieve.
We at ScaleArc are really proud of our customers for changing the game and delivering non-stop IT. We know it’s a bold claim to say ScaleArc enables zero downtime for apps in a database environment – it’s awe-inspiring to see customers like Mark deliver on that promise.
What’s the worst database failure you’ve endured? And how did your systems handle it? Share your stories in our comments section.